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How
can I contact starflashweb.com?
All orders must be placed
online (24/7)
Need
to return an item? Online RMA Request (24/7):
Please
click RMA
Request
Note: For more advanced RMA options, please contact
us directly.
E-mail
to Us:
Customer Service: service@starflashweb
Website
Problem:
Web Design:
webmaster@starflashweb.com
Write
to Us:
StarFlashweb.com
3579 East Foothill Bl. #218
Pasadena, CA 91107
Customer
Service Phone Number:
Tel: 1-626-298-2838
Local Fax:1-626-293-8820
All
Staff hours:
M-F: 4:30pm - 11:30PM PST (Including National
Holidays)
Complain
to Us:
Do you Have a Complaint
about starflashweb.com? We want to hear from you.
If any of our customers
have had less than a favorable experience with
us, we are here to resolve all complaints.
We would like to hear from you and resolve these
complaints instead of our customers going away
with negative feelings. |
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To what
address do I send return merchandise to StarFlashWeb.com?
You may pick the closer RMA processing center to save
shipping expense. However, please send all the RMA items
to the same location and print your RMA number on the
outside of the shipping box.
Send your RMA's to:
StarFlashweb
3579 East foothill Bl.#218
Pasadena, CA 91107
(ATTN: RMA# 1006-_________)
Does StarFlashweb
offer technical support?
For technical support or details we provide detailed
specs and pictures for almost every item we carry. The
picture link will open a new window showing pictures
of the item and all accessories that come with it, so
be sure to view them all! Please contact the manufacturers
for accurate answers to your technical questions and
how different products interact together.
Does Starflashweb
have a physical store or will call where I can pick
up my merchandise?
We do not have a store or will call facility. All orders
are placed on-line and shipped via FedEx.
What information
do I need to provide to Starflashweb when I e-mail,
fax or call?
Sales Order Number
RMA number
E-mail address (used on your account if above not known)
Customer Number
Item #(s) or description of each item in question
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